FAQs
Q: What is the sign up period?
A: Minimum sign up period is 12 months. If payments stop before this then access including any credits will be deleted
Q: What is the cancellation policy?
A: Cancellation can be served on month 11 to hello@healthymindsclub.com.
Q: What happens with the credits at the end of every month?
A: All unspent credits from that month will not roll over and will be lost.
Q: What can be purchased with the credits?
The platform has a wide variety of products & services that will be personalised to you according to your values & focus areas. Credits can be used to purchase spa days, retreats, online courses, workshops, health testing, wellbeing products including (smart watches, yoga sets, candles, health monitoring products, massage products etc)
Q: Who can become a Healthy Minds Club Member?
A: We are making Resilience, High Performance and Longevity accessible to everyone. If you are an Individual on your own personal journey or an employer who wants to empower her/his team. Our Club is open to everyone who wants to join with Plans to suit everyone and all budgets.
Q:What is the HMC Subscription Plan?
A: By joining the Healthy Minds Club you will receive Credits towards Experts, Products and Services. The higher the tier the more Credits you have towards them every month. The higher the tier the higher the more discounts, special offers and promotions you will be able to take advantage of.
Q:What are the costs for the Healthy Minds Club Membership?
A: The plans range from Bronze to Silver and the costs start at 9AED per month.
Q: How can I become a Healthy Minds Club Member?
A: Click here! to sign up.
Contact us at hello@healthymindsclub.com for corporate employee bulk subscriptions.
Q: How can I pay for my subscription membership?
A: You can pay your membership with a subscription through Credit or Debit Card upon registration. Payments will be taken on a monthly basis according tot he subscription tier you choose.
Q: How can I cancel my subscription membership?
A: Memberships are for 12 months initially and then are annually thereafter. You can cancel from month 11 from your Membership portal or by contacting us at hello@healthymindsclub.com
Q: What are Credits?
A: Your Healthy Minds Club credits are your personal wallet. You or your employer have the possibility to upload credits to your wallet according to the membership tier that you purchase. You can exchange coedes from your wallet for Experts, Products or Services on the platform. If you have a Gift Card Code, you can also top up your Credits for this amount. If you wish to purchase a Product or Service for more than your credits, you can pay the extra with a Debit or a Credit Card.
Q: How can I top up my Credits?
A: If your credits are 0 by the end of the month, your credits will be topped up again according to your membership tier once again.
You also have the option to top up your credits with the face value of a Gift Card.
Q: How can I check my Credits?
A: You find your Credits on the top right of the screen next to the notification bell or a more detailed view in your member profile.
Q: When will my Credits expire?
A: Credits expire at the end of every month.
Q: What is the difference between my Gift Card Code and my Credits?
A: Credits are the “currency” of your Healthy Minds Club wallet. The amount of your gift card equals the same amount in credits. You can upload your gift card and save the amount in your wallet as credits.
Q: How can I attend an Online Course?
A: Our Online Courses can be booked the same way like our wellbeing products through the checkout process. As soon as the transaction is through, you will receive the Code and the Instruction to enter your Online Course.